Cookbook
Synthesize the week's feedback into themes
Pull feedback from Slack, Zendesk, and Intercom, cluster it into themes, and track the trend against last week.
Productintermediate
What this does
- Pulls the week's feedback from Slack, Zendesk, and Intercom in one sweep
- Clusters raw feedback into named themes, counted by distinct customer
- Attaches one verbatim, sourced quote per theme — never a paraphrase
- Diffs this week's themes against last week and posts the top 5
Workflow
- Trigger
Every Monday, 6:00 AM
Weekly sweep before the planning meeting.
- Prompt
Pull the week's feedback
Slack channel, Zendesk tickets, Intercom conversations since last run.
- Prompt
Cluster into themes
Group by topic, count distinct customers per theme.
- Prompt
Attach verbatim quotes
One representative quote per theme, sourced and linked.
- Result
Publish + post
Feedback-themes view updated, digest posted to
Recommended skills
Reusable skills the recipe pulls in, add them once, every agent can use them.
Theme clusteringGroup raw feedback into named themes by topic, not keyword.
Verbatim-quote policyEvery quote is exact and sourced; loose-fit quotes get dropped, not forced.
Trend deltaCompare theme counts against last week's snapshot.
How to use this recipe
- 1Connect Slack, Zendesk, Intercom, and Notion to the agent
- 2Set the trigger for Monday, 6:00 AM, ahead of the planning meeting
- 3Paste the prompt; on first run, set your feedback channel, tags, and theme policy
- 4Review the top 5 themes and quotes; the rest updates in the view
Recipe files
feedback-synthesis-weekly/
recipe.mdskill.mdjobs-setup/
weekly-feedback-synthesis.mdskills/
theme-clustering.mdverbatim-quote-policy.mdtrend-delta.mdworkflow.jsonCopy the prompt
Install the "Synthesize the week's feedback into themes" recipe from the Eluu cookbook. 1. Fetch https://eluu.ai/cookbook/feedback-synthesis-weekly/skill.md and save it into your skills folder as "feedback-synthesis-weekly". 2. Ask me its first-run questions and store my answers in memory. 3. Offer to schedule the recurring jobs listed in the skill; only create the ones I approve. 4. Then run the skill once end to end so we can review the output together.
eluu.ai/cookbook/feedback-synthesis-weekly.md
Paste it into any agent. It fetches the recipe file and pulls in the skills and prompts on its own, the prompt stays short, the detail lives at the URL.
