# Synthesize the week's feedback into themes

Pull feedback from Slack, Zendesk, and Intercom, cluster it into themes, and track the trend against last week.

**Connects:** slack, zendesk, intercom, notion

## How to install

1. Fetch https://eluu.ai/cookbook/feedback-synthesis-weekly/skill.md and save it into your skills folder as `feedback-synthesis-weekly`.
2. Ask the user the first-run questions the skill lists, and store the answers in memory.
3. Offer to schedule the recurring jobs below; create only the ones the user approves.
4. Run the skill once end to end and review the output with the user.

## What this does

- Pulls the week's feedback from Slack, Zendesk, and Intercom in one sweep
- Clusters raw feedback into named themes, counted by distinct customer
- Attaches one verbatim, sourced quote per theme — never a paraphrase
- Diffs this week's themes against last week and posts the top 5

## Recurring jobs

- **Weekly feedback synthesis** (Every Monday at 6:00 AM) — https://eluu.ai/cookbook/feedback-synthesis-weekly/jobs-setup/weekly-feedback-synthesis.md

## Skills inside

The full method, including each of these, is in skill.md. Individually fetchable:

- **Theme clustering**, Group raw feedback into named themes by topic, not keyword. — https://eluu.ai/cookbook/feedback-synthesis-weekly/skills/theme-clustering.md
- **Verbatim-quote policy**, Every quote is exact and sourced; loose-fit quotes get dropped, not forced. — https://eluu.ai/cookbook/feedback-synthesis-weekly/skills/verbatim-quote-policy.md
- **Trend delta**, Compare theme counts against last week's snapshot. — https://eluu.ai/cookbook/feedback-synthesis-weekly/skills/trend-delta.md

## Files

- skill.md — https://eluu.ai/cookbook/feedback-synthesis-weekly/skill.md
- jobs-setup/weekly-feedback-synthesis.md — https://eluu.ai/cookbook/feedback-synthesis-weekly/jobs-setup/weekly-feedback-synthesis.md
- skills/theme-clustering.md — https://eluu.ai/cookbook/feedback-synthesis-weekly/skills/theme-clustering.md
- skills/verbatim-quote-policy.md — https://eluu.ai/cookbook/feedback-synthesis-weekly/skills/verbatim-quote-policy.md
- skills/trend-delta.md — https://eluu.ai/cookbook/feedback-synthesis-weekly/skills/trend-delta.md
- workflow.json — https://eluu.ai/cookbook/feedback-synthesis-weekly/workflow.json