# Verbatim sourcing

A reusable skill the "Weekly support-ticket synthesis for product" recipe pulls in. Add it once and every agent on the team can use it.

Keep every theme backed by real, verifiable ticket links, never paraphrase alone.

## Method
1. For each theme, attach 2-3 actual ticket links, not summarized descriptions.
2. Re-read each linked ticket and confirm it genuinely supports the theme's stated description.
3. Drop any ticket that is only a loose or partial match — do not force-fit it to hit a quota.
4. Prefer tickets with a direct customer quote over ones requiring inference.
5. Carry the same verified links forward if a theme repeats across weeks.

## Rules
- Every theme ships with real ticket links attached, never description-only.
- Drop a loosely matching ticket instead of forcing it to fit a theme.
- A theme with zero genuinely supporting tickets does not get reported.
- Preserve verbatim customer language in representative excerpts where used.

## Output
Each reported theme paired with 2-3 verified ticket links and, where available, a verbatim excerpt.