[
  {
    "kind": "trigger",
    "title": "Every Monday, 7:00 AM",
    "body": "Before the CS leadership sync."
  },
  {
    "kind": "prompt",
    "title": "Score every account",
    "body": "Usage trend, ticket sentiment, and days to renewal."
  },
  {
    "kind": "prompt",
    "title": "Diff against last week",
    "body": "What moved risk tier, what's new, what recovered."
  },
  {
    "kind": "prompt",
    "title": "Rank the portfolio",
    "body": "Sort by renewal value at risk, not just risk score."
  },
  {
    "kind": "result",
    "title": "Publish + escalate",
    "body": "Portfolio view updated, top-risk accounts posted to Slack."
  }
]