# Score every account's renewal risk weekly

Score every account's renewal risk weekly from usage and tickets, and flag what changed.

**Connects:** posthog, zendesk, salesforce, slack

## How to install

1. Fetch https://eluu.ai/cookbook/renewal-risk-radar/skill.md and save it into your skills folder as `renewal-risk-radar`.
2. Ask the user the first-run questions the skill lists, and store the answers in memory.
3. Offer to schedule the recurring jobs below; create only the ones the user approves.
4. Run the skill once end to end and review the output with the user.

## What this does

- Scores every account's renewal risk from usage, tickets, and renewal date
- Diffs this week's scores against last week, what moved, what's new
- Requires two independent signals before flagging an account high-risk
- Publishes the live portfolio view and escalates the top risks to Slack

## Recurring jobs

- **Weekly renewal-risk radar run** (Every Monday, 7:00 AM) — https://eluu.ai/cookbook/renewal-risk-radar/jobs-setup/weekly-renewal-risk-radar-run.md

## Skills inside

The full method, including each of these, is in skill.md. Individually fetchable:

- **Health scoring**, Composite score from usage, tickets, and sentiment, weighted per policy. — https://eluu.ai/cookbook/renewal-risk-radar/skills/health-scoring.md
- **Renewal-date awareness**, Weight risk higher as the renewal date approaches. — https://eluu.ai/cookbook/renewal-risk-radar/skills/renewal-date-awareness.md
- **Week-over-week diff**, Compare against last week's saved snapshot. — https://eluu.ai/cookbook/renewal-risk-radar/skills/week-over-week-diff.md

## Files

- skill.md — https://eluu.ai/cookbook/renewal-risk-radar/skill.md
- jobs-setup/weekly-renewal-risk-radar-run.md — https://eluu.ai/cookbook/renewal-risk-radar/jobs-setup/weekly-renewal-risk-radar-run.md
- skills/health-scoring.md — https://eluu.ai/cookbook/renewal-risk-radar/skills/health-scoring.md
- skills/renewal-date-awareness.md — https://eluu.ai/cookbook/renewal-risk-radar/skills/renewal-date-awareness.md
- skills/week-over-week-diff.md — https://eluu.ai/cookbook/renewal-risk-radar/skills/week-over-week-diff.md
- workflow.json — https://eluu.ai/cookbook/renewal-risk-radar/workflow.json