# Collect what's overdue, keep the relationship

Run a tiered dunning ladder on overdue invoices, with tone that escalates only after your approval.

**Connects:** stripe, googlesheets, gmail, slack

## How to install

1. Fetch https://eluu.ai/cookbook/ar-collections-chase/skill.md and save it into your skills folder as `ar-collections-chase`.
2. Ask the user the first-run questions the skill lists, and store the answers in memory.
3. Offer to schedule the recurring jobs below; create only the ones the user approves.
4. Run the skill once end to end and review the output with the user.

## What this does

- Pulls every open invoice and computes days overdue against the aging sheet
- Places each invoice on the ladder by days overdue, never skipping a rung
- Drafts tone-matched emails and holds every disputed invoice out of the chase
- Queues every draft for approval, nothing sends until you say so

## Recurring jobs

- **AR dunning sweep** (Daily each morning (or weekly sweep, per your preference)) — https://eluu.ai/cookbook/ar-collections-chase/jobs-setup/ar-dunning-sweep.md

## Skills inside

The full method, including each of these, is in skill.md. Individually fetchable:

- **Dunning ladder policy**, Which rung fires at which days-overdue, and the tone for each — https://eluu.ai/cookbook/ar-collections-chase/skills/dunning-ladder-policy.md
- **Dispute detection**, Flag any invoice under dispute so it's held, never chased — https://eluu.ai/cookbook/ar-collections-chase/skills/dispute-detection.md
- **Tone calibration**, Match the escalation to the relationship, not just the day count — https://eluu.ai/cookbook/ar-collections-chase/skills/tone-calibration.md

## Files

- skill.md — https://eluu.ai/cookbook/ar-collections-chase/skill.md
- jobs-setup/ar-dunning-sweep.md — https://eluu.ai/cookbook/ar-collections-chase/jobs-setup/ar-dunning-sweep.md
- skills/dunning-ladder-policy.md — https://eluu.ai/cookbook/ar-collections-chase/skills/dunning-ladder-policy.md
- skills/dispute-detection.md — https://eluu.ai/cookbook/ar-collections-chase/skills/dispute-detection.md
- skills/tone-calibration.md — https://eluu.ai/cookbook/ar-collections-chase/skills/tone-calibration.md
- workflow.json — https://eluu.ai/cookbook/ar-collections-chase/workflow.json